Backup as a Service (BaaS): immutable cloud backup with tested restore for UAE businesses.
BaaS replaces tape rotations, USB drives, and the "we have backups but nobody has tested a restore" pattern. We deploy and operate cloud-native backup for M365, Azure VMs, on-prem servers, endpoints, and SaaS apps. Immutable storage with WORM lock for ransomware resilience, quarterly restore tests, written RPO/RTO commitments, monthly compliance reports for audit.
- ImmutableWORM-locked cloud storage
- QuarterlyRestore tests
- M365 + Azure + on-premScope
- ReportedMonthly to audit
Six workload categories under one backup operating model.
Microsoft 365 backup
Exchange Online mailboxes, OneDrive, SharePoint sites, Teams content. Microsoft's native retention is not backup; third-party SaaS-backup tools (Veeam, Acronis, Spanning, AvePoint) protect against ransomware, accidental deletion, retention-policy gaps.
Azure VM backup
Azure Backup for Azure VMs with point-in-time recovery. Cross-region replication for geo-resilience. Application-consistent snapshots for SQL Server, Oracle, custom apps.
On-prem server backup
On-prem Windows / Linux servers, VMware, Hyper-V, physical machines. Backup to Azure (cloud-tiered) or to on-prem appliance with cloud copy. Veeam, Acronis, Azure Backup MARS agent as appropriate.
Endpoint backup
Laptop and desktop backup for knowledge workers. Critical for hybrid-work workforces where corporate data lives on endpoints. OneDrive Known Folder Move covers basic; full endpoint backup for richer scenarios.
Immutable + air-gapped layer
Backup copies stored in immutable cloud storage (Azure Blob with immutability locks, AWS S3 Object Lock). Air-gapped offline copy for highest-risk workloads. Ransomware groups cannot delete immutable backups.
Quarterly restore tests
Restore tests every quarter against representative workloads. RTO measured. Documentation updated. Restore test reports become the audit-evidence pack regulators (DFSA, ADGM, DHA, NESA) ask for.
Four reasons clients pick our BaaS.
Tested restores, not just backups
Quarterly restore tests are part of the service, not an optional extra. Your RTO is measured, not assumed. The test report becomes audit evidence and gives leadership real confidence that backup works.
Written RPO/RTO commitments
Per-workload tier with written RPO (how much data could you lose) and RTO (how long to restore). Service credits apply when commitments are missed. Real numbers on the contract, not vague "we backup daily".
Immutable + air-gapped by default
Immutable storage prevents ransomware groups deleting backups. Critical workloads get an air-gapped copy as well. Multi-layered backup protection is the right answer for 2026 threat models.
Vendor-neutral tooling
Azure Backup for Azure-native. Veeam for hybrid VMware / Hyper-V / cloud. Acronis for endpoint and SMB. Microsoft 365 backup tools (Veeam, AvePoint, Acronis). Right tool per workload, not one-tool-fits-all.
Six profiles where BaaS is non-negotiable.
Regulated firms
DFSA, ADGM, DHA-licensed entities required to evidence backup and restore capability.
Healthcare providers
EMR, clinical data, imaging. Backup is regulatory expectation; ransomware exposure is high.
Multi-branch retailers
POS, payment, customer-data systems. Ransomware lockout means lost revenue immediately.
Professional services firms
Client data, project work, billing. Ransomware exposure leads to client and reputational impact.
Manufacturing operations
ERP, MES, plant systems. Production halts when backup recovery is needed.
Schools and universities
Student records, exam data, finance systems. Backup is regulatory and reputational essential.
Four backup approaches compared.
| Feature | GR BaaS | In-house Veeam (manual) | Tape backup | No backup / hope |
|---|---|---|---|---|
Immutable cloud storage | If configured | |||
Quarterly restore tests | If someone runs them | Rare | ||
M365 backup included | Separate tool | |||
Written RPO/RTO commitments | In-house manages | |||
Audit-ready reporting | If someone writes it | Rare | ||
Ransomware-resilient | If configured | Yes if rotated off-site | ||
24/7 monitoring and alerting | Manual | |||
Cost predictability | Per-workload monthly | Variable + staff time | Tape + storage | Zero cost, high incident cost |
Four phases from workload tiering to managed steady state.
- 1
Workload tiering and design
1-2 weeks
Workload inventory. Tier per workload: tier-1 (15-min RPO, 4-hr RTO), tier-2 (1-hr RPO, 24-hr RTO), tier-3 (24-hr RPO, multi-day RTO). Output: written backup design and tier-mix.
- 2
Deployment
2-4 weeks
Backup tooling deployed per workload category. Azure Backup for Azure VMs, Veeam for hybrid, M365 backup tool for tenant. Immutable storage configured. Retention policies applied.
- 3
First restore test
1 week
Representative workloads test-restored. RTO measured. Defects in backup configuration identified and resolved. First quarterly restore-test report produced.
- 4
Steady state
Continuous
24/7 monitoring. Daily backup-success reporting. Quarterly restore tests. Monthly KPI report. Annual capacity and retention review. Tooling refresh as Microsoft / Veeam features evolve.
“We thought we had backup until ransomware hit one of our suppliers. We watched them spend 5 days arguing with a ransom negotiator because their "backups" turned out to be the same fileshare the ransomware had encrypted. We engaged GR for BaaS within 30 days. Workloads tiered, immutable backup configured, first quarterly restore test verified RTO. Now we have a backup capability we can prove rather than hope.”
What buyers ask before adopting.
Services that pair with BaaS.
Book a BaaS scoping call and get a tiered-workload proposal in 5 days.
A scoping call covers your workloads, current backup state, regulator obligations, target RPO/RTO. Output: written BaaS proposal with workload tiering, technology mix, per-workload pricing.
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