Managed security services (MSS): 24/7 protection, detection, response under one contract.
MSS bundles the security functions UAE businesses need (SIEM, SOC, EDR, vulnerability management, incident response, awareness training) under one monitored, accountable service. We run MSS on Microsoft Defender XDR, Sentinel, Entra ID, and Purview, integrating with your existing tenant rather than dropping in third-party agents. The result: one provider, one SLA, one console for the SOC.
- 24/7SOC monitoring
- 5minP1 alert response
- SentinelSIEM substrate
- ReportedMonthly to board
Eight security functions bundled into one service.
24/7 SOC monitoring (Microsoft Sentinel)
Sentinel SIEM ingests logs from M365, Azure, endpoints, network, identity. Detection rules tuned to your environment. P1 alert triggers named on-call engineer within 5 minutes. Threat hunting weekly.
Endpoint detection and response (Defender for Endpoint)
Defender XDR deployed across Windows, macOS, Linux, mobile. Behavioural detection, attack-surface reduction rules, automated investigation and response, threat-and-vulnerability management.
Email security (Defender for Office 365)
Anti-phishing, anti-impersonation, safe-links, safe-attachments. DMARC, SPF, DKIM aligned to p=reject. User-reported phishing investigated within SLA. Quarterly DMARC posture review.
Identity protection (Entra ID Premium)
MFA enforcement everywhere, conditional access, sign-in risk policies, user risk policies. Privileged identity management with just-in-time elevation. Identity protection sign-in monitoring 24/7.
Vulnerability management
Defender vulnerability assessment, monthly patch cycle, critical CVE response within 5 days of disclosure. Cloud configuration drift monitored (Defender for Cloud). Asset inventory reconciled monthly.
Incident response
Written IR playbook. P1 incidents trigger immediate engagement: containment within 1 hour, forensics preservation within 4 hours, post-incident review within 5 business days. Regulator-notification templates ready.
Security awareness training
Quarterly phishing simulations, role-based micro-training, click-rate trending, audit-ready training records. PDPL-aligned data-handling modules. Outcome: typically 60-80% reduction in click rate within 6 months.
Compliance and reporting
Monthly KPI report: incidents, SLA compliance, vulnerability posture, patch compliance, training completion. Quarterly business review with security roadmap. Audit-ready evidence for ISO 27001, NESA, DFSA, ADGM, DHA.
Four reasons UAE security leaders choose our MSS.
Microsoft-native, no third-party agent sprawl
Defender XDR, Sentinel, Entra, Purview. All native to your existing Microsoft tenant. Single console for SOC analysts, no agent conflicts on endpoints, no separate SIEM licensing.
Written priority-tiered SLA with service credits
5-minute P1 alert response, 10-minute P2, 30-minute P3. Service credits when SLAs are missed. Specific minutes on the contract, not "we will respond quickly."
UAE-payroll SOC analysts
SOC analysts based in the UAE. Local context for incident response, on-site escalation within 2 hours UAE-wide for P1 incidents that need physical presence (compromised hardware, isolated networks).
Regulator-aligned evidence packs
Reports formatted for DFSA, ADGM, DHA, NESA submission. Audit-evidence pack annually for ISO 27001 / SOC 2. We have answered regulator questions on prior engagements; we know the format.
Six profiles where in-house security is unrealistic.
Mid-market SMBs (50-500 employees)
Too small for a SOC team, too large to leave security to part-time IT. MSS fills the gap.
DFSA, ADGM-licensed firms
Regulator requires demonstrable security monitoring; MSS provides the evidence and the operations.
DHA, DOH-licensed healthcare
Patient data sensitivity, regulatory exposure, clinical-operations urgency. 24/7 monitoring non-negotiable.
Multi-branch retailers
POS networks, payment infrastructure, customer data. Wide attack surface needs continuous monitoring.
Manufacturers (OT exposure)
Plant networks connected to corporate IT. MSS extended to OT segments with specialised detection rules.
Cyber-insurance applicants
Insurers require evidence of 24/7 SOC, EDR, MFA, immutable backup. MSS delivers all four.
Four security delivery models, four cost-and-effort profiles.
| Feature | GR managed security services | In-house SOC team | Point security tools, no SOC | Offshore MSSP |
|---|---|---|---|---|
24/7 monitoring | Hard to staff | |||
SIEM (Sentinel or equivalent) | ||||
EDR on every endpoint | Variable | |||
Email security at p=reject DMARC | Rarely | |||
Identity protection (MFA, CA) | Partial | |||
IR playbook tested in drills | Rare | Variable | ||
Awareness training as part of service | Add-on | Separate vendor | Limited | |
Audit-ready reporting | Templated | |||
On-site response in UAE | 2hr UAE-wide | N/A | Subcontracted | |
Cost model | Per-user monthly | Salaries plus tooling | Tool licences only | Lowest visible |
From security baseline assessment to operational SOC in 8 weeks.
- 1
Security baseline assessment
2 weeks
Current state across the eight MSS functions. Gaps prioritised by exploitability. Output: written baseline with remediation roadmap, scoped for 8-week onboarding plus ongoing operations.
- 2
Foundation build
3 weeks
Sentinel workspace deployed, log sources connected, baseline detection rules applied. Defender for Endpoint rolled out, MFA enforced, conditional access policies live, DMARC moved towards p=reject.
- 3
SOC activation and tuning
2 weeks
SOC takes operational ownership. Detection rules tuned to reduce false-positive noise. First weekly threat hunt. IR playbook authored and reviewed.
- 4
First tabletop and steady state
1 week, then continuous
Live tabletop drill at week 8: simulated ransomware scenario walked through with your leadership. From week 9 onward steady-state operations: monthly KPI reports, quarterly business reviews, semi-annual restore tests, annual red team.
“We ran point security tools for years: Sophos, Mimecast, Okta, separate backup. Each vendor blamed the others when incidents crossed boundaries. Moving to GR managed security services on the Microsoft stack consolidated everything under one SOC. The Sentinel-driven view caught a lateral-movement incident in March 2026 that our previous stack would have missed entirely. Single contract, single number to call, faster detection.”
What CISOs and security leads ask before engaging.
Services that pair with managed security.
Book a scoping call and we will return an MSS proposal in 5 business days.
A 30-minute scoping call covers current security state, compliance posture, target maturity, and target onboarding date. Output: written MSS proposal with scope, SLA, onboarding plan, and fees.
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