Complete Microsoft 365 Management

Microsoft 365Administration

Expert Management for

User Management
Complete user lifecycle management
Advanced security configuration
License optimization & cost control
Automated compliance reporting
24/7 monitoring and support

Admin Control Center

Users

Security

Exchange

SharePoint

Teams

Analytics

Settings

Compliance

Provisioning

1,247

Active Users

98%

Security Score

<5min

Response Time

Centralized Control Hub

Microsoft 365 Admin Center Management

Complete administrative control over your Microsoft 365 environment with expert management services

Core Admin Services

User & License Management

Complete lifecycle management for users and licenses

  • Automated provisioning & deprovisioning
  • License optimization and cost management
  • Multi-factor authentication setup

Security Administration

Advanced security configuration and threat management

  • Microsoft Defender configuration
  • Conditional access policies
  • Security score improvement

Compliance & Governance

Ensure regulatory compliance and data governance

  • Retention policies and labels
  • Audit log monitoring
  • GDPR and HIPAA compliance

Application Admin Services

Exchange Online Admin

Complete email and calendar administration

  • Mailbox management and migration
  • Mail flow rules and connectors
  • Anti-spam and anti-malware policies

SharePoint & OneDrive Admin

Document management and collaboration settings

  • Site collection management
  • Storage quotas and policies
  • External sharing configuration

Teams Administration

Collaboration platform configuration and policies

  • Teams and channels management
  • Meeting and calling policies
  • Guest access configuration

Get complete control over your Microsoft 365 environment

Our certified experts handle all administrative tasks while you focus on your business

Automated User Lifecycle

User Management & Provisioning

Streamline user onboarding, offboarding, and license management with our automated solutions

Complete User Lifecycle Management

From onboarding to offboarding, we handle every aspect of user management in your Microsoft 365 environment.

Onboarding

  • Create user accounts with proper naming conventions
  • Assign appropriate licenses based on role
  • Configure mailbox and set up email signature
  • Add to relevant security groups and distribution lists
  • Enable MFA and security defaults
  • Provide training and documentation

Management

  • Regular license optimization reviews
  • Access rights and permissions updates
  • Password reset and account unlock support
  • Group membership management
  • Device enrollment and management
  • Usage monitoring and reporting

Offboarding

  • Revoke all access and licenses immediately
  • Convert mailbox to shared if needed
  • Transfer OneDrive files to manager
  • Remove from all groups and teams
  • Set up automatic email replies
  • Generate compliance reports

Automated Provisioning Features

PowerShell Automation

Bulk user operations and scripted deployments

Azure AD Integration

Seamless sync with on-premises Active Directory

Dynamic Groups

Automatic group membership based on attributes

Template-Based Setup

Role-specific user templates for quick deployment

Self-Service Portal

Employee self-service for common tasks

License Optimization & Cost Management

License Analysis

Regular audits to identify unused or underutilized licenses

Save up to 30%

Right-Sizing

Match users with appropriate license types based on actual usage

Optimize costs

Usage Reports

Monthly reports on license utilization and recommendations

Track ROI
Advanced Protection & Compliance

Security & Compliance Administration

Comprehensive security configuration and compliance management for your Microsoft 365 environment

Microsoft Defender Administration

Threat Protection

Real-time threat detection
Safe attachments & links
Anti-phishing policies
Zero-hour auto purge

Incident Response

Automated investigation
Threat hunting queries
Alert management
Security playbooks

Vulnerability Management

Security recommendations
Software inventory
Certificate monitoring
Browser extensions control

Compliance Management

Data Governance

Information protection labels
DLP policies
Retention policies
Records management

Audit & eDiscovery

Audit log search
Content search
Legal holds
Case management

Regulatory Compliance

GDPR assessments
HIPAA compliance
ISO 27001 alignment
Compliance score tracking

Microsoft Secure Score Optimization

Overall Score

689/723
95%
+28%

Identity

98/100
98%
+15%

Data

96/100
96%
+18%

Device

97/100
97%
+12%
Implement 15 high-impact improvements
Enable advanced security features
Regular security posture assessments
Data-Driven Insights

Reporting & Analytics Dashboard

Comprehensive reporting and real-time analytics for informed decision-making

Usage Analytics

Track adoption and usage patterns across your organization

  • Active users report
  • App usage statistics
  • Email activity reports
  • Teams usage analytics
  • OneDrive storage reports
  • SharePoint site usage

Security Reports

Monitor security incidents and compliance status

  • Threat detection summary
  • Malware incidents report
  • DLP policy matches
  • Risky sign-ins report
  • MFA coverage report
  • Security score trends

License Reports

Optimize license allocation and reduce costs

  • License assignment report
  • Inactive users report
  • License usage trends
  • Cost analysis report
  • Expiring licenses alert
  • License recommendations

Custom Dashboard & Reporting

Live Data
Real-time Updates
50+ Templates
Custom Reports
PDF, Excel, CSV
Export Formats
Automated
Scheduled Reports
Real-World Advantages

Why UAE Businesses Choose GR IT Services

Not just promises – real capabilities that make a difference to your business

Our Proven Track Record

10+ YearsDubai-Based Team

Local presence in UAE with on-site support capability

Our engineers can be at your Dubai office within 4 hours

Worry-Free ClientsEnterprise Experience

Companies migrated to Microsoft 365 successfully

From 10-user startups to 5000+ employee corporations

<5 minFast Response

Average response time for critical issues

Real 24/7 support, not just email tickets

100%Compliance Expert

UAE data residency and GDPR compliance

We handle UAE regulatory requirements for you

What Sets Us Apart

Microsoft Partner Status

Direct access to Microsoft support and latest updates

Industry-Specific Expertise

Specialized solutions for real estate, hospitality, healthcare, and logistics

Zero-Downtime Migration

Weekend and holiday migrations with no business disruption

Transparent Pricing

No hidden fees, clear monthly plans, no surprises

Local UAE Support

Dubai-based team, no offshore call centers

What This Means for Your Business

No Downtime Migrations

We migrate your data over weekends and holidays – your team won't even notice the switch

Speak to Real Humans

Call us anytime and speak to our Dubai-based engineers, not offshore call centers

Industry-Specific Setup

We've configured M365 for real estate, hospitality, logistics, and healthcare companies in UAE

"We don't just manage your Microsoft 365 – we become your IT department in the cloud"

Enterprise-Grade Security Built In

Protect your business with Microsoft's comprehensive security framework

Advanced Threat Protection

Protect against sophisticated threats across email, files, and collaboration tools

  • Zero-day protection
  • Safe attachments
  • Safe links
  • Anti-phishing

Data Loss Prevention

Identify, monitor, and protect sensitive information across Microsoft 365

  • Content inspection
  • Policy tips
  • Encryption
  • Access controls

Identity & Access Management

Secure user identities and control access to resources

  • Multi-factor authentication
  • Conditional access
  • Single sign-on
  • Privileged identity management

Compliance Management

Meet regulatory requirements with built-in compliance tools

  • GDPR compliance
  • HIPAA support
  • Audit logs
  • Retention policies

Trusted by Leading UAE Businesses

See what our clients say about their Microsoft 365 experience

"Microsoft 365 transformed how we collaborate. Our teams are more productive, and our data is more secure than ever."

Ahmed Al Rashid
IT Director
Dubai Properties Group

"The seamless integration of all Microsoft 365 apps has streamlined our operations significantly. Highly recommended!"

Sarah Johnson
CEO
Tech Innovations ME

"GR IT Services made our Microsoft 365 migration smooth and hassle-free. Their support is exceptional."

Mohammed Hassan
Operations Manager
Emirates Retail

Seamless Migration to Microsoft 365

We make your transition to Microsoft 365 smooth, secure, and hassle-free

Phase 1

Environment Analysis

  • Current infrastructure review
  • User requirements mapping
  • Compatibility check
  • Risk assessment
Duration: 1-2 weeks
Phase 2

Migration Strategy

  • Custom migration plan
  • Timeline development
  • Resource allocation
  • Backup procedures
Duration: 1 week
Phase 3

Data Migration

  • Pilot migration
  • Data transfer
  • User provisioning
  • Settings configuration
Duration: 2-4 weeks
Phase 4

Post-Migration

  • User training
  • Issue resolution
  • Performance optimization
  • Ongoing support
Duration: Ongoing

Training & Adoption Programs

Empower your team with comprehensive training to maximize Microsoft 365 potential

Foundation

End User Training

Essential skills for everyday productivity

Office apps basics
Email & calendar
File sharing
Teams collaboration
Duration: 2 daysEnroll Now
Professional

Power User Training

Advanced features and automation

Power Platform
Advanced Excel
SharePoint administration
Security features
Duration: 5 daysEnroll Now
Expert

Admin Training

Complete administration and management

M365 admin center
Security & compliance
User management
Troubleshooting
Duration: 7 daysEnroll Now

Ready to Transform Your Business?

Join thousands of businesses already using Microsoft 365 to work smarter